Terms and Conditions
Package Conditions
All packages require a credit card deposit of 25% per room booking, which will
be deducted from the guest’s credit card upon making reservations (Mastercard,
VISA or American Express). The remaining 75% is due upon check-in. Cancellation
of a package is to be made 7 days prior to day one of package in order to
receive a refund (Brudenell and Crowbush cottages require 14 days cancellation
notice). However, a $10 admission fee per room cancelled will be deducted from
the 25% pre-paid deposit. The cancellation charge within 7 days is 100% of the
package price. When requested, written confirmation of packages will be sent.
Vouchers for package components will only be issued upon check-in. All rates
are subject to applicable taxes. Package rates are subject to change except
when reservations have been confirmed. All rates are quoted in Canadian
Dollars. Packages are 10% commissionable on the full package price.
Golf Conditions
Cancellations or changes to tee times must be made 7 days prior to day one of
package to avoid charges. The golf course will charge your credit card for
no-shows. If the weather is inclement, but the course remains open, there will
be no refunds. Golfers must check-in and pick-up vouchers before proceeding to
the golf course. Dress code in effect at all courses. Non-metallic spike shoes
only.
Web Site Content
All material found in the pages of this Web Site is protected under the
copyright laws of Canada, the United States and of other countries. Certain
names, words, titles, phrases, logos, icons, graphics or designs in the pages
of this Web Site may constitute trade-names, trade-marks or service marks of
Rodd Hotels & Resorts ("Rodd") or its affiliates, or Rodd or its affiliates
may have been licensed to use them. The display of trademarks, trade names or
service marks on pages at this Web Site does not imply that a license of any
kind has been granted to anyone else.
You are free to download the material posted on this Web Site for
non-commercial purposes, to store it temporarily on a single computer, and to
print it solely for your own personal purposes. You agree that you do not
acquire any ownership rights in any downloaded content. You may not distribute
copies of the material for any purpose or 'frame' it in any site you create or
operate. You agree to abide by all copyright notices, information and
restrictions contained in any content on this Web Site.
Any unauthorized downloading, transmission, republication or other copying or
modification of material posted on this Web Site, including trademarks, trade
names and service marks, may violate federal, common or civil law trade-mark
law and copyright law, and may result in legal action.
Rodd Reserves the right to take legal action against any unauthorized use of
the trade-names, trademarks and images of Rodd and its affiliates found on this
Web Site.
Disclaimer of Warranties
Rodd has compiled the information on this Web Site for the use of guests,
prospective guests and travel professionals. The information, material and
software algorithms contained in this Web Site or which may be downloaded from
this Web Site, including text, graphics and hyperlinks, are provided 'as is'
and 'as available'.
The information and material contained in this Web Site are believed to be
accurate and complete at the time of their posting. Although Rodd attempts to
ensure that all information and material remain current and accurate, they are
subject to change without notice and Rodd does not warrant their accuracy,
completeness and currency at all times.
In addition, Rodd does not warrant the accuracy, adequacy or completeness of
software algorithms and expressly disclaims liability for errors or omissions
in any software algorithms.
No warranty of any kind, implied, express or statutory, including but not
limited to warranties as to non-infringement of intellectual property rights or
third party rights, title, latent defects, uninterrupted service,
merchantability, fitness for a particular purpose and freedom from computer
viruses, is given in conjunction with the information, materials and software
algorithms.
Exclusion of Liability
In no event will Rodd be liable for any damages, including without limitation,
direct or indirect, special, incidental, moral or consequential damages, loss
of profits, opportunities or information or for expenses arising in connection
with this Web Site, any software algorithms available on this Web Site, nor
with any hyperlinked Web Site or for the use of or the inability to use such
material, software algorithms or hyperlinked Web Site by interruption, defect,
delay in operation or transmission, computer virus or line or system failure,
even if Rodd is advised of the possibility of such damages, losses or expenses.
Software algorithms made available and hyperlinks to other Internet resources
are at your own risk. The content, accuracy, opinions expressed, and other
links provided by these software algorithms and resources are not investigated,
verified, monitored, or endorsed by Rodd.
Links to Third Party Web Sites
Rodd does not control any third party Web Site and is therefore not responsible
for the content of any linked Web Site or any link contained in a linked Web
Site. Rodd provides such links only as a convenience to you and the inclusion
of any link does not imply endorsement, investigation or verification by Rodd
of the linked Web Site or any information contained in it.
No Unlawful or Prohibited Use
As a condition of your use of this Web Site, you warrant to Rodd that you will
not use this Web Site for any purpose that is unlawful or prohibited by these
terms, conditions, and notices. Although Rodd may from time to time monitor or
review discussions, chats, postings, transmissions, bulletin boards, and the
like on this Web Site, Rodd is under no obligation to do so and assumes no
responsibility or liability arising from the content of any such locations nor
for any error, defamation, libel, slander, omission, falsehood, obscenity,
pornography, profanity, danger, or inaccuracy contained in any information
within such locations on the Web Site. You are prohibited from posting or
transmitting any unlawful, threatening, libelous, defamatory, obscene,
scandalous, inflammatory, pornographic, or profane material or any material
that could constitute or encourage conduct that would be considered a criminal
offense, give rise to civil liability, or otherwise violate any law. Rodd will
fully cooperate with any law enforcement authorities or court order requesting
or directing Rodd to disclose the identity of anyone posting any such
information or materials.
Confidentiality and Privacy
Rodd believes that your personal information deserves protection. While you can
visit the site without registering or providing any personal information we may
need the following information in order to process your requests or to enter
you in any promotional contests: your name, e-mail address, mailing address
and/or telephone number.
What Information Do We Collect?
There are times when we may ask you for or you may choose to provide
information about yourself and your business to assist us in meeting your
various needs ("Personal Information"). For example, we may collect Personal
Information such as information collected when you make a reservation for, or
register or use the facilities of, or stay at one of our hotels or resorts. At
times, we conduct surveys to better understand the needs of our customers. We
may also collect Personal Information from entries made to contests and from
visitors to our Web Site located at www.rodd-hotels.ca. When we request
Personal Information you will be given the choice to opt out of providing such
information. Please contact us at 1 800 565 7633, email:
rodds@rodd-hotels.ca, write: Rodd Hotels & Resorts, PO Box 432,
Charlottetown, Prince Edward Island, Canada, C1A 7K7, or advise the Front Desk
at any one of our hotels or resorts if you do not wish to share this type of
information.
How We Use Your Personal Information
Your Personal Information may be used for the purpose of providing you with
services at our hotels and resorts, servicing your requests, improving our
services, developing and informing you of additional services provided by Rodd,
or by any direct or indirect affiliate or our business partners that may be of
interest, or answering questions you may have.
Occasionally, we will send you communications with information, which may be
useful to you, including information and offerings about our services or those
of our affiliates or third parties unless you decide to opt out in the manner
described below.
We may also aggregate statistics that we gather about our customers and provide
these statistics to third parties. However, when we do, these statistics will
not include Personal Information that identifies individuals. All reasonable
measures have also been taken so that the information you provide to us will
not be used by our affiliates or third parties for purposes other than those
indicated in this Privacy Policy.
We may also use, disclose and communicate your Personal Information if required
to do so by law, including by an order of any court.
In the event that we disclose your Personal Information to an affiliate or
third party, and if you give your consent to such person to collect, use,
disclose or communicate such information for new or different purposes than
those set out in this Privacy Policy, then you agree that, to the extent
permitted by law, such person may collect, use, disclose and communicate such
information for those purposes as well as for those set out herein.
What If We Change Our Privacy Policy?
Rodd reserves the right to modify or supplement this Privacy Policy statement
at any time. If we make any material change to this Privacy Policy, we will
notify you of the changes through this Web Site. However, we will seek your
consent if we want to use your Personal Information for purposes other than
those you have agreed to previously.
Other Uses Of Information Provided
By providing any Personal Information to Rodd, you grant to Rodd and its
affiliates an unrestricted, perpetual, irrevocable, worldwide, royalty-free
license to use, reproduce, modify, adapt and develop derivative work based
upon, or derived from, such information in any form, with the right to grant
sub-licenses provided; however, no use may be made of Personal Information in
contravention of the terms of this Privacy Policy.
As the Internet is not yet a fully secure medium and therefore complete
confidentiality and privacy cannot be ensured, Rodd will not be liable for any
damages resulting from the transmission of confidential or Personal Information
to us.
Technology
Rodd uses cookies to enable enhanced personalization. "Cookies" are strings of
text that a Web Site transmits to a user's computer. The cookie(s) passed to
you are anonymous. They do not reveal your personal identity, they will not
follow you throughout your travels on the web, nor can they capture private
data. Rather, cookies are used to establish a user session and to allow our
server to correctly provide users with the appropriate frames and content. We
track the usage of our Web Site in order to modify it according to our
visitors' needs. Please understand that any data captured from this system is
for internal use only and is not shared with anyone else unless explicitly
stated at the time of capture. If you do not wish to receive these cookies, you
may set your browser to reject the cookies (consult the instructions for your
particular browser on how to do this), although doing so may affect your
ability to perform certain transactions on this Web Site.
Miscellaneous Terms
We reserve the right to change these terms and conditions at any time without
notice by posting a new or revised set on this Web Site.
|
|
|
